NMS has recently launched a fully integrated ebusiness project for ARC Corporate Housing, which provides luxury accommodation for business travellers worldwide. ARC deals with hundreds of apartment owners and agents in major cities worldwide.

NMS created the online business including:

	Worldwide database of apartments
	Customer Relationship Management
	Remote content management
	Database creation and administration
	Online branding
	Partners extranet
	Instant uploads, review & editing for Partners

NMS created a user interface that is stylish, easy to navigate and reinforcesthe ARC brand values of quality, accessibility and individuality. The solution includes a "My Apartment" personalisation feature for partners. This allows them to have instant access to all potential bookings and the ability to update booking details in real time.

The CRM solution includes a range of detailed reporting functions to assist ARC in dealing with potential and existing customers, including customer profiling. The content management system developed by NMS, includes the ability to update all aspects of the web site, including uploading graphics, altering all key web site pages and approving, reviewing and editing apartment details submitted by accommodation providers.

An extranet facility was created for apartment owners and managers worldwide to submit details of their properties to ARC via the Internet. This allows partners to update their apartment descriptions, rates, text and graphics.

For further information on developing advanced ebusiness & marketing projects, contact us